I sent this to booking.com and the manager of these appartments (confirmation 2979093623)

 Please be advised I was unable to utilise the apartment as I have a disability. The apartment was described as the whole unit being on the ground floor. This was not the case as there is a flight of stairs up to it. i cannot use stairs unaided. The apartment description is misrepresented on Booking.com. The manager's solution, Liz Erasmus, was to offer me a penthouse from Tuesday at a much higher rate. The penthouse is on the 3^rd floor. All in all a most unsatisfactory experience. Fortunately I had alternative accommodation for Sunday evening. 12th December.

David Worswick

 

This Restaurant Charges Customers Extra for Asking a 'Stupid Question'

A Tom's Diner receipt went viral on reddit earlier this week after one user shared a pic of a charge for "stupid questions."

‎Cheryl George‎ - Backyard Cafe Bergvliet

Backyard Cafe Bergvliet

Ordered a Potato Rosti from Backyard Cafe Bergvliet as I had eaten there before,having the choice of 3 other smaller little eateries I thought I'd try them again only to be dissapointed as this is how my rosti appeared( i know its supposed to be crispy) but it was just burnt and the mushrooms were greasy and black and salad i wasn't sure what it was.There was no Pesto as mentioned on the menu. Spoke to the manage of the cafe but she wasnt really interested just shrugged her shoulders.Which is a pity as I really expected my Rosti to look like the photo I have posted above.Sadly won't be back will try Stodels Diep River next time.

our great service of the week award goes to TymeBank

They offer excellent customer support - I Joined yesterday at Big Bay.  10/10 for customer service , there was a bank representative in the PNP yesterday.

Air France - "Service friendly and professional"

"Service friendly and professional"

R Becker (Germany) 26th March 2019

 The flight from Paris to Sao Paulo with Air France was excellent. Service friendly and professional. Meals and beverages on board were first quality. I slept 7 hours and arrived relaxed into Sao Paulo.