Service?

Friday, 18 July 2014

to all the companies offering bad customer service

What I stand for #FlockaFacts https://twitter.com/WakaFlockaBSM
Posted by Dave at 04:10 No comments:
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Saturday, 12 July 2014

A great IT solution?

BM Interactive Consulting
Posted by Dave at 08:27 No comments:
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ServeClicksor

Poor service

What does poor service look like? Since you are a customer, too, you know the specifics. Here are the top ten for your review:

  • Lack of manners
  • Rude discourteous behavior
  • Long waits on the phone
  • Long waits in line
  • Lack of knowledge of the product or policy
  • Lack of follow-through
  • Not resolving a complaint
  • Unresponsive technology or not knowing how to use it
  • Can’t get a hold of a real person
  • Unfulfilled promises, lies and other deceptions
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