Tuesday, 20 February 2018

excellent banking

Rules for Excellent Customer Service in Banking 


Friendly, knowledgeable bank employees can project a positive image of your institution to customers. Continually train staffers on best practices in customer care and teach problem-solving skills. Employees should be able to address common customer concerns, questions and complaints and resolve matters quickly.

who does not want good

?

Friday, 10 November 2017

EK bad?!?


Lee Catterick Mitchell My flight with emirates was horrendous. Flew from JHB to Dubai. Waited 2hrs before any water was offered. No packs given out. Needed eye patches and socks was told no.
Manage
Mellamey Rosita Annette Newman-Lindt Not enough wifi to last your flight

Excellent customer Service Woolworths - I banged my head on a sign near the cashiers the other day

Woolworths Reference Number 20171107-364668533
 
Yesterday, 04:03 PM
The message sender has requested a read receipt. To send a receipt, click here.
Dear Mr Worswick
I hope this e-mail finds you well.
I had tried to make contact with you on the number 082 897 2845 but regrettably was unable to get hold of you.
We were informed about your unfortunate experience at our Big Bay branch and would like to make contact with you.
If possible, could you kindly provide me with your contact details as well as a convenient time to make contact with you. Preferably weekdays between 08:00 – 16:00.
Many thanks
Kind Regards

Monday, 30 October 2017

Thank you to the Dutch Railway (https://www.ns.nl)

Thanks for your great service, the ham sandwich, water and coffee and my train journey in 1 st class when I accidently got of my climbed of my Talis train in Rotterdam thinking it was Amsterdam.

10/10 Dave