What a disgusting morning and experience I have had trying to change 3 SAA business class tickets since 7h00am and still HOLDING!!! I reckon I am on my 15th phone call between SAA reservations and SAA voyager. I am not sure if they are being paid to work in a CIRCUS and treat customers as MONKEYS as that is the way I feel I have been treated by all to name a few: Calvin, Dubezelo, Lindelani, Tulani, Martha, Zamo & Noa. Each consultant has something different to be told and explained and I cannot believe that this is an international world known company!!!!!! What a shame to be dealing with such a company that carries such a HUGE brand name. Lets hope I am off the line by the time the plane departs on Saturday night.
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